Your privacy matters to us. This Privacy Policy explains exactly what personal data k365 collects from Pakistani users, how we use it, who we share it with, and the rights you hold over your own information. We believe in full transparency — no small print, no surprises.
These six principles summarise how k365 approaches your personal data. They complement — but do not replace — the full Privacy Policy text below.
k365 does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely to operate the k365 platform and to fulfil our legal obligations.
Every piece of data transmitted between your device and the k365 platform is protected by industry-standard 256-bit SSL encryption. Your financial and personal details travel securely at all times.
Registered k365 users have the right to access, correct, and request deletion of their personal data at any time. Simply contact our support team via live chat and we will process your request promptly.
k365 collects only the data that is strictly necessary for account management, payment processing, identity verification, fraud prevention, and regulatory compliance — nothing more.
Your data is kept only for as long as is necessary to fulfil its original purpose or to comply with applicable legal and regulatory retention requirements. We do not hold data indefinitely.
k365 operates under an international online gaming licence and follows the data protection standards required by our licensing jurisdiction, including KYC and AML obligations that protect all platform users.
Security is not an afterthought at k365 — it is built into every layer of our platform infrastructure.
All data in transit is encrypted using TLS 1.3. Sensitive data at rest — including payment details and identity documents — is encrypted using AES-256.
User data is stored in logically isolated environments with strict access controls. Only authorised k365 personnel with a verified operational need can access personal data.
Automated security systems monitor platform activity around the clock, flagging unusual access patterns and triggering alerts for suspected unauthorised access attempts.
k365's infrastructure and data handling procedures are subject to periodic independent security reviews to ensure our practices meet current industry standards and licensing requirements.
k365 ("we", "us", "our", "the Platform") operates the online gaming and sports betting platform accessible at k365.bar. k365 is an internationally licensed online gaming operator, and this Privacy Policy applies to all personal data processed in connection with the k365 platform and any associated mobile or web-based applications.
For the purposes of this Privacy Policy, k365 acts as the data controller in respect of the personal data of all registered users, meaning we determine the purposes for which and the manner in which personal data is processed.
This Privacy Policy is addressed primarily to our registered Pakistani users and should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and k365.
k365 collects personal data across several categories. The specific data collected depends on how you interact with the platform.
k365 collects personal data through the following channels:
k365 uses the personal data we hold about you for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age verification (21+ requirement) | Date of birth, CNIC / passport data |
| Processing deposits and withdrawals in PKR | Financial and transaction data |
| KYC identity verification | Identity documents, CNIC scans |
| Fraud detection and prevention | Technical, financial, and identity data |
| Anti-money laundering (AML) compliance | Transaction history, identity data |
| Customer support and dispute resolution | Communications and account data |
| Responsible gaming monitoring | Bet history, session data, account activity |
| Platform personalisation and improvement | Usage and technical data |
| Sending service notifications and updates | Contact data (email, mobile number) |
| Regulatory reporting to licensing authority | Identity and transaction data |
k365 does not use your personal data for any purpose not listed above without first obtaining your explicit consent or where otherwise required by applicable law.
k365 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
k365 does not sell your personal data. We share your data only in the following limited circumstances:
All third parties with whom k365 shares personal data are contractually bound to handle that data securely, to use it only for the purposes specified, and to comply with applicable data protection standards.
As an internationally licensed gaming platform, k365 may transfer your personal data to countries outside Pakistan in the course of operating the platform. Such transfers may occur when data is processed by our cloud infrastructure providers or technology partners whose servers are located in other jurisdictions.
Where personal data is transferred internationally, k365 ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements that require the recipient to maintain standards equivalent to those applied by k365.
k365 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal, regulatory, or licensing obligations.
Our general retention guidelines are as follows:
Where retention beyond these periods is required by law or regulation, k365 will retain data for the additional period mandated and will notify you where practicable.
The k365 platform uses cookies and similar tracking technologies to improve your experience, maintain your session, and analyse platform usage. The types of cookies we use are as follows:
k365 does not use third-party advertising or retargeting cookies. You may manage your cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent you from accessing certain platform features.
As a k365 user, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team via live chat:
While k365 implements robust technical and organisational security measures to protect your personal data, the security of your k365 account also depends on the steps you take to protect your own login credentials.
You are responsible for:
k365 will never ask for your password through any channel. Any communication claiming to be from k365 and requesting your password should be treated as a phishing attempt and reported to our support team immediately.
Parents and guardians who suspect that a minor may have registered a k365 account are encouraged to contact our support team via live chat immediately. k365 takes underage access extremely seriously and will act promptly on all such reports.
The k365 platform does not contain links to third-party websites for commercial or advertising purposes. In the event that any informational reference to a third-party resource is included in platform content, k365 is not responsible for the privacy practices or data handling policies of any third-party site.
We encourage all k365 users to review the privacy policies of any third-party service they interact with, including their chosen payment provider (e.g., JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), as those services operate under their own independent privacy frameworks.
k365 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered users via email or a prominent in-platform notification prior to the changes taking effect.
The effective date and version number at the top of this document will be updated to reflect the latest revision. Your continued use of the k365 platform following notification of changes constitutes your acceptance of the revised Privacy Policy.
We encourage all k365 users to review this Privacy Policy periodically to stay informed about how we handle personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which k365 handles your personal data, please contact our support team through the following channels:
k365 aims to acknowledge all privacy-related complaints within 24 hours and to resolve them within 14 business days. Where a complaint cannot be resolved to your satisfaction through our internal process, you may have the right to escalate to the data protection authority or regulatory body of the applicable licensing jurisdiction.
We take privacy seriously so you can focus on enjoying cricket betting, live casino, slots, fishing games, and bingo — all in PKR, all on one secure platform. Players must be 21 or older to participate.